Introduction
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This Online Payment Policy outlines the terms and conditions under which payments for services rendered by Airbox International Courier can be made through online channels. By making an online payment, you agree to abide by the terms and conditions outlined in this policy.
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Accepted Payment Methods
We accept the following methods for online payments:
- UPI (Unified Payments Interface)
- Digital Wallets (e.g., Paytm, Google Pay, PhonePe)
- Banking Apps
- Internet Banking
- Credit Cards
- Debit Cards
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Payment Process
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Service Selection
Select the service you wish to pay for on the Airbox International Courier website or through an authorized platform.
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Payment Details
Enter your payment details, including the amount payable and your preferred payment method.
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Confirmation
Once the payment is successfully processed, you will receive a confirmation email or SMS containing the transaction details.
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Receipt
A digital receipt will be generated and sent to your registered email address for your records.
Payment Security
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- All online payments are processed through secure and trusted payment gateways.
- We use industry-standard encryption technology to safeguard your payment information.
- Airbox International Courier does not store your credit/debit card details or bank account information.
Payment Terms
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Timeliness
Payments must be made at the time of booking or availing of the service, unless otherwise agreed in writing.
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Currency
All payments must be made in Indian Rupees (INR).
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Accuracy
Customers are responsible for ensuring that all payment details entered are accurate. Airbox International Courier shall not be held responsible for payment failures or errors resulting from incorrect information provided by the user.
Payment Confirmation
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Upon successful payment, you will receive a confirmation message via email or SMS.
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This confirmation serves as proof of payment.
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If you do not receive confirmation within 24 hours, please contact our customer support team.
Refund Policy
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All payments made through online channels are final and non-refundable.
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Refunds, if any, will be processed only if explicitly approved by Airbox International Courier management on a case-to-case basis.
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Approved refunds, where applicable, will be processed through the original mode of payment within a reasonable timeframe.
Failed Transactions
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In case of a failed transaction, please check your bank account to confirm whether the amount has been debited.
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If the amount has been debited but no confirmation has been received, please contact your bank and our customer support team immediately.
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Airbox International Courier shall not be responsible for failed transactions due to network issues, insufficient funds, payment gateway errors, or incorrect payment details entered by the user.
Disputes and Chargebacks
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Any disputes regarding payments must be reported to Airbox International Courier within 5 days of the transaction date.
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Disputes raised after this period may not be entertained.
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Unauthorized or fraudulent chargebacks will be investigated thoroughly, and appropriate legal action may be initiated if required.
Customer Support
- For any queries or assistance regarding online payments, please contact:
Airbox International Courier.
- Email : accounts@airboxcourier.com
- Phone : +91 773 8674 772
- Office Hours : Monday to Saturday, 10:00 AM to 7:00 PM IST
Changes to the Payment Policy
- Airbox International Courier reserves the right to modify or update this Online Payment Policy at any time without prior notice. Changes will be effective immediately upon posting on our official website. Customers are advised to review this policy periodically.
Governing Law
- This Online Payment Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
